Frequently Asked Questions

We get a lot of questions about our custom T-shirt screen printing and embroidery services. We've compiled a list of answers to questions we get the most below. If you've got more questions, give us a call at (800) 493-3841.

Yes, for custom T-shirt screen printing or embroidery we require a minimum order of 12 pieces. You can mix and match sizes, color or style of garments to reach the minimum but the design must work on all the garments.
Pricing is based on quantity, shirt style, shirt color, number of print locations and number of print colors. If you are working on a budget, let us know. We will do our best to suggest apparel choices and modifications to your artwork that will keep you within your budget. Each additional imprint location – back, sleeve, etc. costs an additional $3.00 per garment. Individual names are an additional $6.00.
We do not charge a set-up fee for custom T-shirt screen printing orders of 12 or more garments using the same imprint.
We include one hour of art time in our regular shirt pricing. If we believe your art may take more than an hour we will contact you before continuing. Each additional hour is $40. Approximately 99% of orders are completed without any art charge.
YES! We personalize a wide range of promotional items such as can coolies, ceramic mugs, pens, magnets, and so much more to promote your business, organization or message. Are you still unsure of how to get that message across? Simply contact one of our knowledgeable and creative sales staff. They will be happy to help you find the best product for your organization.
Yes! Your artwork should be in vector format whenever possible. Convert all text to outlines. Acceptable file types are .ai, .pdf, .eps, Photoshop files (.psd or .tif) are only acceptable if they are created at 300 DPI and are the final imprint size. Also, do not flatten layers within Photoshop files if possible.
Other Files (.doc,. jpeg, .gif, etc) are only acceptable if you are looking for us to design something similar, but not exactly replicating the design that was sent.
Yes, reorders are subject to a 12 piece minimum. Pricing will be based on the number of shirts reordered. If you reorder fewer shirts then your original order, your reorder may cost more.
We keep all of your artwork on file and will store them indefinitely. However, we do have to re-burn the screens and reset up the job on the press every time a reorder is placed.
Unfortunately we cannot print less than 12 pieces; however you could place a reorder. Pricing will be based on the number of shirts reordered. If you are concerned about sizing you can check the products page for a list of measurements.
10 business days. Turnaround time begins once we have received payment and order details have been approved. Artwork approval must be given by the date mentioned in your email proof. Prompt approval of artwork is necessary to remain within the 10 day turnaround time.
Yes! Rush service is quoted upon request! Contact us for a quote.
Yes! We will not begin production until you have approved your artwork and signed off on spelling, ink, garment colors and look of the artwork. To make the process of approval easier and more convenient we will email a proof of your artwork prior to production.
10 business days. Turnaround time begins once we have received payment and order details have been approved. Artwork approval must be given by the date mentioned in your email proof. Prompt approval of artwork is necessary to remain within the 10 day turnaround time.
8:00 AM – 5:00 PM CST Monday – Friday We are closed on all major holidays.

Three Simple Ways to Order

Phone

Call or Email Us

Give us a call at 1-800-493-3841 and talk to one of our friendly sales reps. They will be able to help get you started. You can request a proof with them & place your order. Ask them any other questions you might have and you can also send us an email with an idea of what you want and a sales rep will be back with you shortly.

1-800-493-3841

Proof

Request a Proof

Before we print anything we always email you a proof of your artwork for your approval. You can get started here. At any time you would like to place your order just give us a call or let us know in the comment section when you request a proof. A sales rep will contact you to set up payment arrangements.

Artwork

Design Your Own

When you use our Design Studio & create your own design you have the option of paying online. Or, you can save your design & give one of our sales reps a call. Either way we’ll email you a proof of your design for your final approval.


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Give Us a Call

Call and talk to one of our knowledgable sales reps to get the perfect shirt that is right for you.

We are open Monday through Friday 8am-5pm CST.
Closed on major holidays.

1.800.493.3841