Frequently Asked Questions

DO YOU REQUIRE A MINIMUM?
Yes. For screenprinting and embroidery we require a minimum order of 12 pieces. You can mix and match sizes, color or style of garments to reach the minimum but the design must work on all garments.

For promotional items the minimum may vary depending on the item. Please Contact us for more information.

IS THERE A SET-UP FEE?
We do not charge a set-up fee for screen printed orders of 12 or more garments using the same imprint.

Embroidery requires a digitizing fee which varies per design. Contact us for a quote.

Promotional items generally do incur a set-up fee. Feel free to Contact us for details.

IS THERE AN ART CHARGE?
We include 1/2 hour of art time in our regular shirt pricing. If your art time will exceed 1/2 hour we will contact you before continuing. Each additional hour is $30 per hour.

CAN I BRING IN MY OWN SHIRTS?
We don't print or embroider on customer-owned goods unless it is part of a larger order and it is an out-of-the-oridinary product we are unable to obtain

Click HERE to view our sportwear catalog of blank garments for purchase and personalization.
I DON'T WANT T-SHIRTS, CAN YOU STILL HELP?
YES! We personalize a wide range of promotional items such as can coolies, ceramic mugs, pens, magnets and so much more to promote your business, organization or message.

Still unsure on how to get that message across? Simply contact one of our knowledgeable and creative sales staff and they will be happy to help you get the most bang from your promotion!

View some of our promotional item vendors HERE for further ideas!

CAN I SUPPLY MY OWN ART FILES?
YES! We accept artwork in the following file formats.
Illustrator, Freehand, EPS, PDF and Tiff. All text should be converted to vector paths. Any art requiring recreation may incur an art fee.     
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