Our operating hours are Monday through Friday from 8 AM to 5 PM CST. We are closed on all major holidays. 

Our minimum order quantity is 12 pieces receiving the exact same decoration.

Promotional product minimums are generally higher and vary depending on the item and vendor.

On average, orders take 2 weeks from start to finish. Certain times of year are busier than others. If you have an event date, please let us know early in the order process so we can ensure we are able to meet it. Rushes may be available.

All garments must be purchased through us. We are unable to work on pieces you bring in. We order our blank products from a variety of wholesalers so we are able to offer great pricing on decorated apparel. 

We have quite a few samples already in our showroom.  If there is something else that you would like to see, we can likely get it in for you. We do not offer printed samples due to the time and cost involved.

All pricing is custom and is based on order quantity, specific garments, and design information. The larger your order, the lower your price per piece. Visit our home page to see what information we’ll need to get you a quote.

Organizing an order for a larger group? We can help you to set-up a custom online store to collect orders and payment. Online store orders are produced in bulk, not individually, and require a minimum of 24 pieces per design. Please contact us for more information.

Before any new order goes to production, you will receive an emailed art proof to approve. We include some art time with each order. We will let you know before proceeding if your design is overly complex and would incur any art charges.

While we do our best to be as accurate as possible, our proofs are not to scale and represent only an approximation of appearance, size, placement, and color.

Sizing can be a challenge. Unfortunately, we do not offer refunds or re-prints if something doesn’t fit the way you like. To avoid this, we recommend you work with one of our sales reps who can get you a sizing guide or sample. You can always order a few extras in each size when you place your order, just to be safe.